But the other problem is noone online carries Gel Cartridges you will have a hard time finding them, which makes these logs useless.
Also this seller (OCProducts) will not give full refund, he wants 20% restocking fee wants shipping cost going and coming. By the time you are done sending product back you are out 60% of cost which to me is worthless if you are trying to save a buck. And thats a rip off. I would rate this 0 stars but you can not so he gets 1 star not worth it.
Seller has no customer service number will not return emails. So you should think twice before buying from this seller OCProducts.
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I do love this log and only wish it was easier to find the gel cartridges. I have been able to find them at smokelesslog.com but wish I could get them on Amazon. Other than that hassle, the cartridges seem to burn well and without the nasty alcohol odor that can happen with some of the cans. Heats up my living space 2 3 degrees and I love the "crackle".Best Deals for Everlog - Natural Flame - Smokeless Log - 412053
This is just what I was looking for...a log to accommodate the cartridge gel. I dislike the can gels as they give off an awful odor. I found the cartridge type gel that is scented with Pine, Vanilla and Cinnamon. Unfortunately, you have to change the log to accommodate the cartridge. I used the cartridges when I lost electricity for 9 days during hurricane Sandy. It gave off enough heat to bring the temperature up from 58 degrees to 65 degrees. I have another free standing fireplace that uses gel so I'm converting this one of the cartridges also This log is a much better price than the original and it's exactly the same.
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