Reviews of G1200 - Fresno Indoor Gel Fireplace Entertainment Center

Customer Ratings:

totally cool fireplace. had a party recently and everyone praised how nice an pretty it was. it also produces a lot of heat and warms my entire house with 2 of the 3 sternos lit. wonderful for the price and even better when compared to the electric fire places out there. plus you get the benefit of a real flame. the sternos also make a cool crackling sound so it even sounds like real wood burning. would recommend to anyone out there looking for that real look and feal but without the heavy cost of installing gasline and or chimney.

Click Here For Most Helpful Customer Reviews >>

This item was delivered promptly and was pretty easy to assemble. It looks nice and is sturdy. I am pretty happy overall with this product and would recommend it to others.

Best Deals for G1200 - Fresno Indoor Gel Fireplace Entertainment Center

It is what it is. For the price, I was expecting a better quality piece of furniture. I had to hire a handyman to assemble it and he was able to make the pieces fit. There was a flaw in the screen, but was not noticeable enough to return or complain.

Honest reviews on G1200 - Fresno Indoor Gel Fireplace Entertainment Center

I bought this item but it was sold by Cymax and not stores123 but the manufacturer, Real Flame, is the same.

POORLY CONSTRUCTED AND PACKAGED!

When I received my items:

*the top panel trim on the left side was coming off, there was a dent in the middle, and the trim on the right side was barely hanging on

*the base panel was cracked in the front

*the upper firebox trim was broken (piece that supports the top panel beneath the television and above the firebox insert)

*the 2 back panels had either a large vertical scratch or had a hole

*multiple discolorations (white where it should be black) and scratches throughout every piece

*Assembly guide included with the fireplace insert but not for the entertainment center (I had to Google search for it and found it on the Home Depot website.)

I beg you. Please do not buy this item! It is NOT worth the money and you might as well invest in an already assembled/mostly assembled fireplace/entertainment center locally. I called Cymax to get a WHOLE product replacement and they wanted pictures of the damages, which I sent. Although Cymax claimed it was a whole product replacement, Real Flame DID NOT send out a whole product replacement but only sent the replacement parts after reviewing my claim. Unfortunately, some of the replacement parts did not screw properly with the original parts that I had already. Also, the left side of the top panel was beginning to come off just like the original top panel that was being replaced. Since I tried to assemble the fireplace, it is not in it's original condition. Hence I did not even bother with returning it, getting up to 50% of the price paid, and deducting even more for shipping the item back to Cymax. Needless to say, I threw everything away out of sheer frustration and bought an electric fireplace/entertainment center from Havertys.

A complete disaster, waste of money, and time!!!