Wednesday, May 14, 2014

Review of HEARTHPRO 00927 Cast Iron Fireplace Grate, Black

HEARTHPRO 00927 Cast Iron Fireplace Grate, Black
Customer Ratings: 3.5 stars
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Exactly what I was looking for to put in our brick fire pit. Reasonable price and free shipping made it a great value. Received in less time than anticipated. I highly recommend this product and seller.

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Ordered this item and it arrived quickly via FedEx. Box was twice the size necessary with minimal interior padding. Looked as if it had been rolled down stairs repeatedly. Grate was cracked. Returned for replacement. Return was picked up promptly by UPS. Replacement arrived promptly this time via UPS. Box was collapsed on one end and looked as if it had been rolled under a moving vehicle that was driving down stairs. Interior box was a good idea except it was loose in the larger box with little paper packing and had been perforated by the item tumbling about inside. This unit was actually broken in two pieces and I returned it for a refund after attempting to tape it back into something resembling a piñata shaped like a potato. For all I know, the grate may have been fine and given me years of good service. I will never know.

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