Discount Cricket Ash Vac

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I bought one of these as a present for my husband. It vacuums fine. However, it has a good sized dent in the lower back, where the I.D. plate is, though it was well packed. That means it was already dented when they put it in the box. The dent prevents the cord from being retracted, so it dangles helplessly out the back. I specifically chose this model so I could leave in on the fireplace hearth since it is better looking that all the rest I saw. I emailed the seller weeks ago and I have not heard one word from them-not even that they acknowledged receiving my email. I am still waiting for some kind of answer as to options for fixing it.

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I've had this vac for 5 years now. Suction is good, and haven't had the dust problems as 1 consumer has stated. Wonder if both filters were installed correctly. The canister and lid are heavy duty and will probably outlast the vacuum itself. From time to time I've had difficulty with reeling the hose back in. Can be a little irritating but it's tolerable.Sometimes ash will fall out of the end of the hose when reeling it back in. They provide a plug for this reason. You definitely don't want to suck up any ambers, the bag will burn up, trust me. This is the only vac I have used for my wood stove, therefore can't compare it to other vacs.

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We loved it at first, but be warned the filtering systems is minimal (paper and that is it). No one should be able to sell and ash vacuum with a high efficiency filter. After two seasons of use there is a layer of very fine dust everywhere in our hose and spouse has developed respiratory problems never had before. Have since bought a second ash vacuum for half the price and filtering system is far superior. Not as pretty, but save your lungs and your house and don't buy the Cricket.

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Bought this 4 years ago with our first fireplace. It looks nice by the fireplace, but the pro's end there. The hose can be time consuming to try to put back, some days it works well and some days not. There is nothing on the end of the hose to prevent it from vacuuming up small chunks of burnt wood that then get stuck in either the front end of back end of the hose. This means you have to stop, and try to work these out. This is very time consuming and aggravating. Its much simpler to use a duspan and broom to sweep the ashes out and place in a paper bag. Today, the motor burnt out. We haven't even gone through all of the bags that came with the Cricket when we purchased it. Save your money.

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Cricket Vac does what it says, looks nice left on the hearth too! Easy to use and it filters the ash very well! Glad I own it and would highly recommend to others. I am into keeping particles out of my air,this is a huge improvement over the old shovel, broom & bucket routine. I have had a wood stove for 29 years now and this vac really helps maintain it. Buy one, you won't be sorry.

I don't know why anyone has trouble with the hose storage, I don't and I love the retractable cord. I hope this helps. I rarely do detailed reviews but felt compelled to because I didn't feel the reviews were very helpful.